Card security

When you have a QPCU Visa Card it's important to make sure your money is safe. Here are some handy hints and tips that will help you to keep your credit cards secure.

Sign your credit card

You should sign your Visa card immediately. This reduces the risk of it being stolen with a blank signature area and someone else signing it for fraudulent activities.

Keep receipts

By keeping your receipts and checking them against your statements you can be aware of any unauthorised transactions on your credit card.

Destroy old cards

Make sure you destroy old cards.

Don't record secure information

You should never write down your PIN or any other security information linked to your Visa card.

Watch out at ATMs

Keep an eye out for people looking over your shoulder at ATMs. They may be trying to see your pin number. Make sure you keep the keypad of the ATM out of site from others when typing in your pin.

To find out how you can feel safe when shopping and travelling with your credit card click here

For information about the free online security service Verified by Visa click here  

For information about ATM skimming click here

By being vigilant and making sure your Visa card details are secure you can help to keep yourself protected against credit card fraud.

You're in safe hands with QPCU

At QPCU we understand that you want to feel safe when shopping or travelling with your Visa card.  So we have implemented a card monitoring system with additional security protection, wherever you are, 7 days a week, using ORION – our locally based fraud management service provider.

ORION monitors your card transactions and in the case of suspicious transactions, will contact you as soon as possible and restrict your card in the event that you are not contactable.

To verify your transactions, contact us during business hours on 13 QPCU (137728).

We recommend that before travelling overseas, you contact us to advise of your itinerary.