Be alert to ATM card skimming
QPCU would like to warn its members about a number of ATM skimming incidents which have occurred throughout Brisbane and the Gold Coast since mid April 2009.
QPCU has not yet had a problem with this issue on its own ATMs, however skimming is an industry wide problem that occurs at ATMs worldwide.
What is skimming?
ATM skimming is where electronic devices are used to capture data from the magnetic strip on the back of ATM cards. Some criminals also use PIN capturing devices, where cameras are strategically attached to or near ATMs to fraudulently capture users’ PINs.
Skimming devices are usually inconspicuous and smaller than a deck of cards, so you may not be able to identify when one has been applied.
You may have seen emails that have been circulating recently that contain information about skimming. Although these emails convey an important message about security vigilance, the information within these emails is not always accurate.
How do I reduce the risk of ATM card skimming happening to me?
- Look out for scratches, marks, adhesive or tape residue on ATMs
- Look out for unusual join marks anywhere on the ATM, particularly around the card reader
- While some ATMs have security cameras installed nearby, be alert of any cameras installed close enough to record your PIN
- Be alert of anything on an ATM that looks out of the ordinary
- Ensure you cover the ATM keypad with your hand whenever you enter your PIN.
What do I do if I think an ATM has been tampered with?
If you notice anything suspicious about an ATM do not proceed to use it, instead you should contact the ATM owner.
If you have already used your ATM card in the machine and you noticed something or experienced anything odd during the ATM transaction contact QPCU.