Our Story 

When QPCU started in June of 1964 a dream was born. To financially assist and help as many families and individuals who serve in the police, emergency services, ambulance, nursing and public sector as we could. QPCU started off with humble beginnings, our first annual report was a simple affair that was typed manually and stapled.

Today we are one of the largest providers of banking products to this sector with a commitment to our members and the community we serve. At the same time we haven't lost sight of our humble beginnings and the goal to help those who are making a difference in the community, our members. That's why we're a different kind of banking.

"Since 24 October 1969 I have been a member and I can remember distinctly going to the Credit Union to join. In those days it operated on the verandah of the premises of the Queensland Police Union of Employees at Kangaroo Point."
Bob Atkinson, Commissioner of Police, Queensland (QPCU History Book)

Some of QPCU's milestones include: 

1964

On 2 June,23 people attended QPCU’s first meeting at the Queensland Police Union of Employees office, Kangaroo Point. One of QPCU’s first sponsorship commitments was an education bursary awarded to members’ children for outstanding academic achievements.

The first Board meeting took place at the Queensland Police Union of Employees office.

1965

First Annual General Meeting where director positions were finalised.

First full-time employee started.

First annual report – 274 shareholders, approximately $47,878 in deposits and $55,182 in outstanding loans.

1968

QPCU’s first office manager was appointed.

1970

A computerised accounting system was introduced.

1978

ATM installation was authorised.

1985

Member chequing was authorised.

1993

ATM installation at the Academy and
Police Headquarters was instigated.

1994

Two year fixed term deposits and 12 month fixed term deposits were introduced.

1996

Approval to develop and implement phone and internet banking.

1999

giroPost (now Bank@Post) available to members state-wide.

2007

QPCU begins selling QBE Insurance products.

2009

QPCU website was redeveloped to provide members with a site that allowed easier navigation, more information and an enhanced appearance.

A new SMS banking service was offered to members.

Our Bluey Visa Credit Card and Bluey rewarder Visa achieved a 5 star rating from independent research company CANSTAR CANNEX. This is an industry standard for ‘best in market’.

A new fee regime was introduced as a result of the Reserve Bank introduction of ATM direct charging. 

Our Classic and Classic Plus home loans were launched.

An online term deposit – a first for any credit union was developed and made available to our members through internet banking.

QPCU launched its new advertising campaign in September 2009. The goal of this campaign is to clearly communicate the value of QPCU to all the potential segments of our bond.

2010

In May QPCU launched a new logo aimed at giving QPCU a contemporary look.

Mobile banking was introduced to members allowing web access via mobile phones to complete their banking anywhere, anytime.

Our Classic Plus package, Classic Home loan, Investment Classic plus package and Investment Classic Home loan achieved a 5 star rating from independent research company CANSTAR CANNEX. This is an industry standard for ‘best in market’.

Whole of pay Super Saver personal loan, new car loan and Bluey Visa Credit Card received a 5 star rating from independent research company CANSTAR CANNEX. This is an industry standard for ‘best in market’.  This brings our total to 8 – 5 star ratings!

A considerable investment was made to the refurbishment of our branch at the Oxley academy. Thereby providing a more modern environment for members to do their banking.

Bridges Financial Planning partnership commenced.

2011

Workplace ATMs were deployed at Zillmere and Cairns.

Our Police recruit package was launched offering new police recruits a financial assistance program when first starting their new career in policing.

QPCU was the first credit union in Australia to offer members the American Express® GlobalTravel Card.

A savings passbook used before computerisation - An early QPCU brochure.

On 5 September 2011, QPCU's branch refurbishment was completed providing its members and staff with state of the art banking facilities.

For more information about the history of QPCU please feel free to download our history book.