Contact us
Phone
Call us on 13 77 28 between 8:45am – 4:30pm Monday to Friday to speak to one of our member consultants. If calling from outside of Australia, phone +61 7 3008 4444.
Fax
Savings +61 7 3236 2194
Loans +61 7 3211 3683
Twitter and Facebook
Follow us on Twitter
Like us on Facebook
Online
Email enquiry
Online enquiry form
Branch locations
QPCU head office - Level 1, 231 North Quay, Brisbane.
Opening hours: 8:45am - 4:30pm Mon - Fri.
Emergency Services Complex- Cnr Kedron Park Rd and Park Rd, Kedron. (access limited to DCS employees)
Opening hours: 10am - 2pm Mon - Fri.
QPS Academy - Rudd St, Oxley. ( (access limited to QPS staff and recruits)
Opening hours: 10am - 2pm Mon - Fri.
Member Relations Consultants
Charmayne Stacey: 0457 747 509
Anna Rylatt: 0457 750 394
Stu Brown: 0427 169 892
Click here to read about home and workplace visits
QPCU postal address
PO Box 13003, George Street QLD 4003
Email our CEO directly
We want your feedback so please click here to email CEO
Lost cards
Lost QPCU Visa Cards
Lost CueCard
After hours reporting of unauthorised internet banking access
To report unauthorised internet transactions or the compromise of your internet banking security after hours, please email payments@qpcu.org.au
Dispute/complaint resolution
Internal/external dispute resolutions
ATM locations
QPCU members can access QPCU, rediATM, NAB, Bank of Queensland, Westpac, St George and Bank SA
Financial Hardship (including the results of flood devastation)
Click here for more information